Popular FAQs

How do I open an account with Nobu FX?

You can apply for an account with Wealtonic AI online. Start your application now.

If you forgot your username, please contact us for assistance. If you forgot your password, please click here and fill in your username and email. You’ll then receive an email with a link to reset your password.

Click here to download the Nobu FX Windows desktop application.

Click here to download the Nobu FX MetaTrader 5 platform. Please remove any previous versions of the MetaTrader 5 software from your PC prior to installation in order to ensure proper function of the platform.

Demo accounts last for 30 days after sign up. Afterward, you will not be able to log in using the demo account credentials. Demo renewals are not available at this time. If you have further questions, please contact us.

We will need you to provide us with your name and address to establish your identity. Typically, we can verify your identity instantly.

The minimum initial deposit required is at least 100 of your selected base currency. However, we recommend you deposit at least 1,000 to allow you more flexibility and better risk management when trading your account.

You can easily fund your account by logging in to MyAccount and visiting the Funding page. We accept funds by USDT TRC20.

Withdrawals can be submitted through MyAccount and are processed in the order funds were received.
Funds are returned to the originating account in the following order:
USDT TRC20

Opening a Trading Account

How do I open an account with Nobu FX?

You can apply for an account with Nobu FX online. Start your application now.

You will be asked to provide information such as your name, address, date of birth, and tax ID number to help us verify your identity. We will attempt to verify your identity instantly, but if we cannot, we will reach out to you to request further supporting information or documentation.

Nobu FX’s Customer Due Diligence (‘CDD’) program requires that we verify the source of our clients’ funds. This is fundamental in complying with anti-money laundering laws and managing fraud risks. Therefore, we may request you to provide a bank statement or card account statement.

The minimum initial deposit required is at least 100 of your selected base currency. However, we recommend you deposit at least 1,000 to allow you more flexibility and better risk management when trading your account.

We will email you as soon as your application has been approved. Alternatively, you can always log in to MyAccount to check on the status of your account application.

Acceptable documents for identity verification include but are not limited to:
Valid, current passports (national or international)
Valid, current driver’s license
Valid, current national ID Card
Other types of ID may be acceptable on a case-by-case basis after review. Birth certificates, marriage licenses and insurance cards are not accepted. In accordance with our regulatory obligations, additional documentation may be required at any time for internal periodical reviews.

Proof of residence must show your name and address as indicated on the application.
Acceptable forms of proof of residence include but are not limited to:
Utility bill
Bank, building society, credit or debit card statement
Council tax bill
Local government address registration certificates
Valid driving license if issued within the last six months
Utility bills and statements must be dated within the last six months. Confidential information such as account numbers may be removed at your discretion. In accordance with our regulatory obligations, additional documentation may be required at any time for internal periodical reviews.

Yes, if your proof of identification document has your address on it, it can usually be used for both address and identity verification. However, please be aware that there are exceptions when we do need to request two separate forms of identity.

The corporate breakdown of shares or Share Registry should be within the official Articles of Incorporation. If the details are not within the corporate documentation, please contact Nobu FX at your earliest convenience.

A Certificate of Incorporation is a statement which confirms that a new company has fulfilled the necessary legal requirements for incorporation and is duly incorporated according to the local government or other regulatory agency.

Passwords & Account Settings

I forgot my username or password. How can I retrieve them?

If you forgot your username, please contact us for assistance. If you forgot your password, please click here and fill in your username and email. You will then receive an email with a link to reset your password.

If you wish to change your password, you can do so from within My Account by clicking the ‘Account settings’ tab and then ‘Change Password’ in the menu on the left side of the page.

If you’ve received a password reset email that you didn’t request, your account may have been compromised, so please contact us immediately. If you have not received a password reset confirmation email, your password has not changed.

If you’ve received an email confirming that your password has been changed and you didn’t, someone may have fraudulently changed your password, so please contact us immediately. If you’re unable to contact us immediately, please secure your accounts by changing your email account password right away. Then use the forgotten password functionality on site to reset your password.

Log in to MyAccount and select Profile to change your information.

Funding and Withdrawals

How do I fund my account?

You can easily fund your account by logging in to MyAccount and visiting the Funding page. We accept funds by USDT TRC20. For more information, visit our Funding & Withdrawals FAQs.
**Nobu FX does not charge incoming deposit fees. However, your bank may charge a service fee.

No, Nobu FX does not accept checks as a funding method at this time.

We understand that the safety of their funds is of utmost importance to all our clients, so we make funds security a top priority.
Please note that in accordance with CIMA regulation in Cayman, Nobu FX strictly adheres to CIMA client money rules requiring that all client funds be segregated and separately accounted for to protect our client’s assets. As such, Nobu FX has trust letters in place with all depositories that hold client assets and we perform a daily client segregated funds calculation to ensure all client assets are adequately segregated.
In the unlikely event of a default, all client assets would be protected and the segregated clients would have creditor priority over any and all claims. In addition, Nobu FX maintains significant excess capital more than regulatory requirements, actively reviews and monitors counterparty risk and is governed by a risk committee comprised of Senior Management members.

A third party is considered to be anyone who is not an owner of the account. For the purposes of a funding or withdrawal transaction, the name(s) on the Nobu FX trading account must be an exact match with the name(s) on the account of the other financial institution.

You can request a withdrawal of funds via MyAccount. The minimum withdrawal amount is 100 of your account’s base currency, or the remaining amount if less than 100.

Deposited funds must be returned to the originating funding source in the following order:
USDT TRC20.
*Processing time only reflects the time it takes Nobu FX to complete the withdrawal during normal business hours. Your bank may take additional time to credit the funds to your account.

Please contact client services to initiate this request.

A withdrawal of funds will result in a reduction of funds available to be used for margin to maintain open positions. This may result in the liquidation of any or all of my open positions. It is your responsibility to ensure that the account holds enough margin to maintain open positions.

Pricing & Fees

What is a spread?

When a price for a market is quoted, you will actually see two prices. The first price, known as the bid, is the sell price and the second price is the buy price, known as the offer. The difference between the sell and buy price is called the spread.

Nobu FX offers both fixed and variable spreads, depending on the market you wish to trade.
Fixed spreads don’t change according to market conditions such as volatility or liquidity. Depending on the market, fixed spreads may either be offered for a defined period of the day, or throughout trading hours.
Variable spreads may fluctuate throughout the day according to different factors such as underlying liquidity or market volatility. With variable spreads, Nobu FX will quote you the minimum spread it could be, plus an average spread for a defined historical period. View our live spreads.

Nobu FX charges commissions on shares CFD trading and on FX trading when trading on a Commission Account. We recommend you reference the Market Information Sheets in the Nobu FX Metatrader platforms for complete details.

Financing, also known as rollovers, is a charge that you pay in order to hold a position open overnight. The daily financing fee is automatically applied to your account each day that you hold an open position (including weekends). The financing rates are set at benchmark regional interest rate of +/- 2.5%.

Back to Base automatically converts any realized profits and losses, adjustments, fees and charges that are denominated in another currency, back to the base currency of your account before applying them to your account. When Back to Base charges are applied, we strive to use commercially reasonable rates (which may be up to and including +/- 0.5% away from our quoted prices or rates from time to time). Any conversions and the rates applied will be disclosed on your contract notes and statements.

Nobu FX does not charge data exchange fees. However, you may incur a financing/rollover charge if you hold your positions overnight.

Nobufx charges an inactivity fee of $15 (15 base currency equivalent, or 1500 JPY) per month if there is no trading activity or no open positions for a period of 12 months or more.

CFDs are subject to corporate actions including dividend adjustments. We may make dividend adjustments if a dividend is scheduled to be paid to the holders of the underlying instrument. These adjustments are normally made on the ex-dividend date. Long positions receive adjustments net of tax, whereas short positions are charged the declared amount of gross adjustment, where applicable.

Borrowing costs are incurred when you short a shares CFD position, and reflect a charge incurred in the underlying market when the underlying asset is borrowed in order to sell and return at a later date. Very few markets will incur a borrowing charge, and to determine whether the market you wish to trade has borrowing costs or not, please check the relevant Market Information Sheet in the Nobu FX MetaTrader platform.

Please contact a tax professional for information on the tax situation in your country.

About Nobu FX

How does Nobu FX make money?

On Standard Accounts, Nobu FX is compensated via spreads, which are the difference between the bid and ask prices. On Commission Accounts, Nobu FX is compensated via spreads and a $5 commission per 100K. We work hard to provide transparent pricing and tight spreads. You may incur a rollover charge if you hold your positions overnight.

All retail client money is fully segregated from our own funds and held in separate accounts with top-tier banks. We only use our own funds for hedging and never engage in proprietary trading.

Nobu FX actively complies with all anti-money laundering and anti-terrorism laws and regulations to the fullest extent that it can, under all applicable foreign and domestic laws. On an ongoing basis, we review account activity for evidence of suspicious transactions that may be indicative of money laundering activities. This review may include surveillance of: 1) money flows into and out of accounts, 2) the origin and destination of wire transfers, and 3) other activity outside the normal course of business. In order to be fully compliant with applicable regulatory requirements, Nobu FX may occasionally reach out for additional information and/or documentation from clients.

Forex Market

What is forex?

Forex, also known as foreign exchange or currency trading, is the buying of one currency by simultaneously selling another. Forex traders attempt to profit by speculating on the direction the currency exchange rates will go in the future.

You can trade forex at Nobu FX 24 hours a day, five days a week.

You can trade 80+ currency pairs at Nobu FX. View our full range of markets.

Nobu FX does not charge data or exchange fees on forex trades. We are compensated via the spread, which is the difference between the bid and ask. However, you may incur a rollover charge if you hold your positions overnight.

At this time, Nobu FX does not offer trading in the Iraqi Dinar (IQD). However, we do offer trading in over 80+ currency pairs, US shares and popular commodities and indices.

At this time, Nobu FX does not offer trading in Vietnamese Dong (VND). However, we do offer trading in over 80+ currency pairs, US shares and popular commodities and indices.

Metals

How are metals traded?

Gold and silver are traded as spot while copper, palladium and platinum are traded as CFD futures.

Currently we offer gold as XAU/USD, XAU/EUR, XAU/GBP, XAU/CHF, XAU/GBP, XAU/JPY and XAU/AUD. The symbol for spot silver is XAG/USD.

All metals (including spot and CFD markets) are available 23 hours a day from 6pm ET Sunday through 5pm ET Friday. Trading is closed from 5pm to 6pm ET daily; however, you may place new working orders or edit and cancel existing working orders during that time. Metal markets also follow CME holiday closures.

There is no expiry date when trading spot gold and silver. As long as you maintain the required margin, your position will remain open until you choose to close it. As with forex positions, open gold and silver positions automatically roll forward to the next day’s value date following the close of NY trading at 1700 ET.

The minimum lot size for gold is 10 troy oz. and the minimum for silver is 500 troy oz.

The maximum position a client may hold at any given time is 10,000 troy ounces for spot gold and 250,000 troy ounces for spot silver.

Yes, metal CFD futures have fixed monthly or quarterly expiry dates thus any position you have will close automatically when the market expires. When the market is close to expiry the next contract month will become available for you to trade.

There is no financing charge for CFDs with expiry dates. These markets have wider spreads as the cost-of-carry (financing charge) has been incorporated into the price.

Commodities

What commodities does Nobu FX offer?

With Nobu FX, you can trade crude oil, natural gas, corn and more as CFDs.

A CFD, or contract for difference, is an agreement to exchange the difference between the opening and closing price of the position under contract, rather than buying and selling the underlying security outright.

Nobu FX is compensated by the spread, which is the difference between the bid and ask prices. In addition, you may be charged a nightly finance charge if you hold a position overnight, after 5pm ET.

With most CFDs, financing is debited for long positions or credited for short positions daily if you are in a position at 5pm ET.
These charges are typically calculated as follows:
F=(S x P x R)/D
F - Daily Financing Charge
S - Number of CFDs (2500)
P - Closing Price
R - Relevant interest rate benchmark, +250 basis points for long positions or -250 basis points for short positions, e.g. (4.50% + 2.50%) = 7.00%
D - Number of days, i.e., 365 for UK shares and 360 for all others

All our commodity CFD markets, including markets on Meta Trader, expire. The iBox on the trading platform displays the date and time of the next upcoming expiry for a CFD market, and the Market Information Sheets in the trading platform have more details. When a CFD market expires, we close all open positions based on our most recent prices and all open orders are cancelled. To retain your open positions in a market, you must manually open a new position in the next contract month.

To price these non-expiring markets, we use two sufficiently liquid futures contracts on the underlying commodity. This is usually the two with the nearest expiry date. The contract with the closest expiry date is called the Front month contract and the second-nearest expiry date is called the Far month contract. Throughout the duration of the Front month contract, the price of the NEC will gradually move from the price of the front month to the price of the far month. As there will be an adjustment to the NEC Market price every day, your account will be subject to an adjustment in the form of a Credit/Debit to offset this price adjustment. For example, if the NEC contract is adjusted by +2 points, clients with long positions will be debited 2 x stake and clients with short positions will be credited 2 x stake.

Indices

What indices does Nobu FX offer?

With Nobu FX, you can trade UK 100, Germany 30 and more as CFDs.

A CFD, or contract for difference, is an agreement to exchange the difference between the opening and closing price of the position under contract, rather than buying and selling the underlying security outright.

Nobu FX is compensated by the spread, which is the difference between the bid and ask prices. In addition, you may be charged a nightly finance charge if you hold a position overnight, after 5pm ET.

With most CFDs, financing is debited for long positions or credited for short positions daily if you are in a position at 5pm ET.
These charges are typically calculated as follows:
F= (S x P x R)/D
F - Daily Financing Charge
S - Number of CFDs (2500)
P - Closing Price
R - Relevant interest rate benchmark, +250 basis points for long positions or -250 basis points for short positions, e.g. (4.50% + 2.50%) = 7.00%
D - Number of days, i.e., 365 for UK shares and 360 for all others

All of our index CFD markets, including markets on Meta Trader, expire. The iBox on the trading platform displays the date and time of the next upcoming expiry for a CFD market, and the Market Information Sheets in the trading platform have more details.
When a CFD market expires, we close all open positions based on our most recent prices and all open orders are cancelled. To retain your open positions in a market, you must manually open a new position in the next contract month.

MetaTrader 5

How do I download Meta Trader 5?

Download the Nobu FX Meta Trader 5 platform. You do not need to uninstall MT4 prior to downloading MT5.

Operating system: Windows 7, 8, 10 and 11
Screen resolution: Minimum of 800 x 600
Internet: Connection speed of 36.6 Kbps or faster

Mac users can now download and trade on Meta Trader directly without the need for any third party software.

You are able to login to the Nobu FX platforms to fund your Meta Trader account or view our news and analysis. However, your balance and positions will not be accessible.

Request MT5 via the Account tab in MyAccount, then ‘Add an additional account’. Once the request is approved you will receive an email confirming the account information. Please note, you cannot log in to MT5 using an MT4 account and vice versa.

Market Order
Market orders are executed at the best available price at the time the order is received.
Limit Orders
Limit orders are executed at the order rate or better. Sell limit orders are filled when the bid reaches the requested rate; limit orders to buy are filled on the offer.
Stop Orders
A stop order is an order to buy or sell once a pre-defined price is reached. When the price is reached, the stop order becomes a market order and is executed at the best available price.
Stop entry order- this is an order placed to buy above the current price, or to sell below the current price. These orders are useful if you believe the market is heading in one direction and you have a target entry price.
Stop loss order - this is an order placed to sell below the current price (to close a long position), or to buy above the current price (to close a short position). Stop loss orders are an important risk management tool. By setting stop loss orders against open positions you can limit your potential downside if the market moves against you.
Remember that stop orders do not guarantee your execution price – a stop order is triggered once the stop level is reached and will be executed at the next available price.
You can request time and sales reports for a specific period from our customer service team.
All the above orders can be entered as day orders, entered today and are good until end of New York business day (5pm New York time). Alternatively, customers can enter a good ’til cancelled order (GTC), which is valid until the order is executed or cancelled.
Orders remain open until they are triggered or cancelled. If a position is closed manually, any order(s) relating to that position must also be cancelled.
Placing contingent orders may not necessarily limit your losses.
Minimum Placement Distance.
Limits and stops must be set at least 1 pip away from the prevailing market price.
Order Expiry
End of Day (EOD) orders automatically expire at 5pm New York time on the same day the order was entered. Good ‘til cancelled (GTC) orders are valid until the order is executed or cancelled. Alternatively, you can specify the exact expiration time of your order.
Orders Left Over the Weekend or Holidays
Nobu FX’s trading hours run from Sunday at 5pm New York time to Friday at 5pm New York time. Orders (for example, stops, limits, and contingent orders) left pending over a weekend or holiday period will not be executed until Nobu FX resumes regular trading hours.

Phone trading is available to customers during market hours. To place a trade over the phone, contact our customer service team.
How to trade over the phone:
State your Account Number. You will be asked to verify the name on the account and answer security questions. Ask for the current price. For example, ‘I want a price on Euro/US Dollar.’ Nobu FX will provide the current bid/offer. For example, ‘Euro/US Dollar is trading at 1.28551/562’. The first number is the bid, the second is the offer. If you want to place a market order, state your interest. ‘I want to sell 50,000 of Euro/U.S. Dollar at the market.’
Nobufx AI will provide verbal confirmation of the trade. Your trade will be entered on your behalf and the trade will appear in the trading platform immediately. If you do not want to deal at the quoted levels, simply say ‘Nothing done.’ You can also request that a stop or limit order be placed on your behalf. Make sure you are clear about the type of order and the price. All trades executed over the phone are subject to a pre-deal margin availability check. They will be manually entered into your account for integrated P&L analysis and reporting.
All phone orders are recorded to ensure fairness and accuracy for all parties.

Account reports are accessible within the trading platform. Click on the History tab in the Terminal section. You can right click to select whether positions, orders and deals should be included, to change the time-frame and to export reports.

To receive rate alert push notifications, you’ll first need to obtain your MetaQuotes mobile app ID.
To do this, download the MT5 mobile apps on your smartphone. Once downloaded, open the app, log in, and go to Settings > Messages. The first message labelled ‘Hi’ contains your MetaQuotes ID.
Go back to the desktop terminal and go to Tools > Options> Notifications and enter your MetaQuotes mobile app ID.
Check Enable Push Notifications > OK. Click on the Alerts tab and right-click to pull up the options menu.
To create a new alert, click Create, enter your specifications, and choose Notifications as your delivery method within the Actions section. You will then receive your rate alert as a push notification to your mobile device.

Expert Advisors (EAs) are programs that can be used to automate your trading. For MT5, they can be written using the MQL5 language or purchased from a third party. Remember that EAs run locally on your computer and will not execute strategies when disconnected from the server. EAs written for MT4 (using MQL4) will not work in MT5.
For eligible clients, EA hosting services are available to run your strategy on a secure VPS environment. Find out more..
Please note that Meta Trader 5 lets you run more than one Expert Advisor simultaneously

This video will show you how to upload, run, and set parameters for an Expert Advisor on Meta Trader 5.

Yes. You can monitor your account, place trades and orders, and access your reports and more on the MT5 mobile app.

Yes. Meta Trader apps will still be available but you will need to download the MT5 version from our Meta Trader apps page.